enshit.club
← All case files

Topic file

United States

US case files on subscription traps, repair rights and the consumer rules that shape digital products.

United States cases track FTC enforcement, subscription lawsuits, repair access and the rules governing recurring digital products. Federal action often sits beside state law, settlements and private court cases, so each file states whether a claim is an allegation, order or final finding.

The collection connects policy to implementation: cancellation endpoints, billing records, marketplace controls and the technical locks that determine what an owner can repair or preserve.

Keep the billing evidence alongside the headline

For an unwanted subscription, record who bills you, when the trial became paid, how you attempted to cancel and what confirmation you received. Check later statements instead of assuming a closed app or unused account means the payments have stopped.

The FTC’s subscription guide explains how to review renewal terms, keep cancellation records and respond when unwanted charges continue. Use that practical guidance alongside the case file rather than treating an enforcement headline as a cancellation instruction.

Read any refund programme’s own eligibility terms. A settlement amount is not the amount each person receives, and the covered dates, transactions and application process matter. Preserve your original records before closing the account involved.

FTC: free trials, renewals and subscriptions

Build your complaint record →

37
Subscriptions

“No hidden fees” was an add-on.

The companies behind the Hopper travel apps agreed to pay US$35 million to settle US allegations that they pre-selected fees described as optional and misrepresented some travel-product benefits.

5 min read
42
Subscriptions

A one-time project should not renew itself.

Shutterstock agreed to pay US$35 million to settle US allegations that it obscured renewal and cancellation terms, charged some consumers without informed consent, and made early cancellation difficult.

5 min read
34
Subscriptions

A fake message became a paid answer.

US regulators say NGL used messages that appeared to come from real people to steer users into paid subscriptions, then charged some users recurring weekly fees they did not expect.

5 min read